In the year 2018, technology is at the core of every business. Everywhere we turn, everywhere we look there is a constant flow of development in the technological world and whilst this can be daunting, incorporating this into your workflow can be immensely rewarding. Especially with a small business, it is imperative to be clever with funds, which is why having expert guidance and supervision is crucial to allow your company to progress and keep you up-to-date in this ever-changing modern world.
So, do you think your company needs IT support? EVERY company needs IT support! A small team in a start-up or a substantial co-operation with hundreds of employees, technical support is essential to ensure that your business runs as smoothly and efficiently as possible. Having an in-house IT savvy individual covering your basic needs may seem like enough, but there are tons of benefits to hiring a dedicated, professional team, allowing the rest of your colleagues to focus on what they’re best at.
Why is having IT support important?
- Data management
Data is everything – data is detrimental. How you access, share and store your data is a vital component in your workflow. This is the core of your business and something that could waste crucial time if not done correctly.
Along with housing your data in an appropriate location, there is a need for the experience and trust of a seasoned professional to reassure you of the safe restoration of files if anything was to go wrong within your system. You need your business to be back up and running in no time!
For each of your employees, different roles have different needs. Certain employees will need access to different files than others and there will be some data that you will want to keep private and accessible to a select few – a professional IT team will be able to personalise access rights so that sensitive information can’t be viewed or shared by the wrong person.
- Effective solutions
For every problem lies a sea of possible solutions, some more efficient than others. A professional IT team will be able to advise and rationalise based on the specifics of your firm, providing you with the best long-term solution. Integrating technology suitable to your needs will push your company forward and allow it to thrive on a solid foundation, giving your employees the finest platform and freedom to do what they do best.
Effective solutions don’t only follow problems, but your existing system too. Whilst your workflow may have been suitable for you up until now, an IT company can provide you with options that work best for the bigger picture, providing a proactive approach to your business needs and at constant call for guiding you in the right direction.
News coverage of data breaches is always focused amongst large co-operations, such as Facebook or Google. But, did you know that roughly 70% of all cyber-crime is directed at small companies? With small companies, a data breach or security set-back can be fatal, as every minute spent trying to rectify this, financially or systematically, is a crucial loss of important funding, business and reputation.
Cyber threats can be aimed your way in various ways, forever changing and becoming smarter with the creation of new technology. Keeping on top of all new threats should be second nature to a support company. They should provide you with the reassurance you need along with the ability to catch any vulnerability you may already have.
With the constant advance of technology, updates should always be maintained and carried out on every component in your system. These updates ensure it to run proficiently and guarantee that you are utilising everything at your disposal. Whilst everything may be working well, when updates become available the current system can be affected. The longer these are left untouched, the more time that will be used up when you eventually have to perform these updates. A support company can strategically keep on top of them whilst providing input on the best time to carry them out, ensuring the running of your business is not jeopardised.
- Future proof
Not all small companies stay small for very long. Business can change in a heartbeat and if your infrastructure isn’t scalable it’s possible that you could miss your chance on a life-changing opportunity. The right technology needs to be in the palm of your hand and equipped to be put into place when the perfect moment arises.
Whilst foreseeing the future isn’t part of a professional’s CV, in today’s modern world you must always think ahead with technology, that’s our job. IT support companies will take into account your current resources and business goals, so that you can build a solid foundation for your company to grow and prosper over time without the added stress of your technical workflow.
At HelpDesk Heroes, we seize the opportunity to watch your business grow. We dedicate our team to your business and your goals, allowing and pushing you to succeed. If you’re interested in our services, get in touch with one of our heroes on +44 208 0642 150 or send us an email.
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