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HelpDesk Heroes is your IT Partner in the UK
We are a dedicated team of technical and cybersecurity experts committed to keeping your business technology running smoothly. We provide round-the-clock IT support, managing everything from your computers and servers to backups, disaster recovery, and web services.
Our engineers offer tailored IT services for businesses of all sizes and different industries, whether you’re a small team in London or a medium-sized company with offices worldwide providing IT solutions, including fully managed packages and flexible remote support, built to match your unique needs and budget.
We're experts in leveraging cutting-edge AI tools to transform your business. This includes deploying Microsoft Copilot to turbo charge your productivity and GitHub Copilot for next-level code assistance. We integrate Zapier for seamless workflow automation between seemingly incompatible tools, help you power up content with Jasper, and bring your data to life with Tableau AI. We deliver powerful AI solutions that automate tasks, slash costs, and dramatically boost your efficiency.
Reliable, Tailored, Innovative IT Support
How we can help your business
Minimized Downtime with 24/7 Support
We ensure your business stays up and running with reliable, round-the-clock IT services.
Our IT engineers respond tickets in about a minute and resolves most issues on the first try, keeping your operations smooth and uninterrupted.
Tailored Solutions for Your Business
We listen to your needs and deliver customized IT services, from full management to flexible remote support.
With free audits, clear onboarding, and no sales pressure, we build trusted partnerships to help your business thrive.
Future-Ready Tech to Boost Efficiency
HWe equip you with cutting-edge tools like Microsoft Copilot and strong cybersecurity to streamline tasks and cut costs.
Our expertise in AI and cloud solutions keeps your business competitive and prepared for growth.
Your Complete IT Solution - All Your IT Needs, Covered.
Based in London, we support clients across the UK and globally with fast, reliable service by answering calls in about a minute and resolving most issues on the first try. We provide on-site, remote, or hybrid support, ensuring your systems stay secure and efficient.
With a 98% customer satisfaction rate and a knack for fixing problems quickly, we’ve built trust with businesses in finance, engineering, healthcare, education, creative, recruitment, hospitality, and other industries across the UK
Our approach is straightforward: no pushy sales, just honest advice from experienced professionals. We offer free IT audits, smooth onboarding, and clear plans to help your business thrive in a digital world.
Trusted by over 100 IT Partners in the UK and certified by Microsoft and Cyber Essentials
Our Team: The Heart of HelpDesk Heroes
Our certified engineers are experts in Microsoft solutions, ITIL, and AI, bringing energy and skill to every project. The IT Heroes combine expertise and professionalism with a friendly, personal touch. Led by founders with years of industry experience, we stay ahead of the curve through constant training in areas like cybersecurity and AI.
Why HelpDesk Heroes is your IT partner?
With over 15 years of experience, we’re proud of our track record CyberEssentials Certified for quality and security, partnered with Microsoft for cutting-edge cloud and AI solutions, and trusted by clients across industries.
We’ve helped businesses boost efficiency by over 30% through smart IT and AI adoption, all with clear, predictable pricing that grows with you. At HelpDesk Heroes UK, we don’t just fix tech issues—we help your business succeed. Whether you’re upgrading systems, securing data, or exploring AI, we’re here to make it happen.