INSTANT, SECURE REMOTE IT SUPPORT

With live chat, phone, and screen sharing, our experts diagnose and resolve problems remotely- minimizing costly downtime. Whether you're dealing with frozen computers, network failures, software bugs, or other disruptions, we have the skills to fix it remotely.

REMOTE SUPPORT AND TROUBLESHOOTING SERVICES

Our London-based expert team maintain advanced monitoring to help keep your IT infrastructure up and running smoothly. Providing remote IT support and troubleshooting services in addition to a full range of IT services including data backup and recovery, IT security, cloud solutions including cloud solutions and managed services. Here at HelpDesk Heroes we proactively monitor and manage all of your technology for you. Always working with the latest technology and keeping you up to speed on all the latest advances and best practices.

HASSLE-FREE ONLINE IT SUPPORT SERVICES

If things go wrong when you are working from home, reliable remote IT services are vital. Our remote IT services and support for your business means no waiting time or call-out charges. We like to make sure our clients have a hassle-free experience and work to fix any issues quickly. We provide instant remote support to any PC with an internet connection. Remote IT support is included as part of the HelpDesk Heroes IT support plan or can be accessed as a one-off service. We have flexible solutions for you.

REMOTE IT SUPPORT THAT IS FAST, RELIABLE AND SECURE

Remote IT support that is safe, reliable and 100% completely secure. Our team remotely access your work devices to resolve any IT issues. We use TeamViewer, the industry's premier solution for client remote access and support. Clients can download TeamViewer directly from us or TeamViewer. We keep you safe. All communications are encrypted for your security and access control mechanisms are in place to prevent unauthorised access to your systems.

Do you need remote IT support services for your business?

Our Remote IT services cover the whole of the UK, so wherever you are, we can fix your IT problem. Fast, secure and affordable IT Support Services.

Tell us about your technical needs and we will recommend the best solution for you.

3 mins
Average Response Time
97%
1st Contact Resolution
94%
Client Retention Rate
95%
Client Satisfaction

Technical Partners

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