Remote IT Support Services

HelpDesk Heroes remote IT Support service delivers a fast, efficient and cost effective solution.

Professional Remote support solutions are part of our IT Support services. We address the majority of IT support issues remotely in order to minimise any risk of downtime.

Our London based heroes are IT experts‎ and are dedicated to keeping our clients businesses running smoothly.

REMOTE IT SERVICES AND SUPPORT FOR YOUR BUSINESS

Our remote IT support service delivers a fast, efficient and cost effective solution for dealing with the majority of IT support issues. We know how important every IT issue is to your business (large and small) and keeping disruption to an absolute minimum. Working to provide fast response and speedy fix times, the team will keep everything running smoothly.

REMOTE SUPPORT AND TROUBLESHOOTING SERVICES

Our London-based expert team maintain advanced monitoring to help keep your IT infrastructure up and running smoothly. Providing remote IT support and troubleshooting services in addition to a range of IT services including data backup and recovery, IT security, cloud solutions and managed services. Here at HelpDesk Heroes we proactively monitor and manage all of your technology for you. Always working with the latest technology and keeping you up to speed on all the latest advances and best practices.

 

HASSLE FREE SUPPORT

If things go wrong when you are working from home, reliable Remote IT services are vital. Our remote IT services and support for your business means no waiting time or call out charges. We like to make sure our clients have a hassle free experience and work to fix any issues quickly. We provide instant remote support to any PC with an internet connection. Remote IT Support is included as part of the HelpDesk Heroes IT support plan or can be accessed as a one off service. We have flexible solutions for you.

 

REMOTE IT SUPPORT THAT IS FAST, RELIABLE AND SECURE

Remote IT support that is safe, reliable and 100% completely secure. Our team remotely access your work devices to resolve any IT issues. Helpdesk Heroes uses TeamViewer, the industry’s premier solution for remote access and support. Clients can download teamviewer directly from us or teamviewer. All communications are encrypted for your security and access control mechanisms are in place to prevent unauthorised access to your systems.

Do you need remote IT support services?

If you need remote IT support our experienced technical HelpDesk support team is available to help. We work across a range of industries with IT support solutions for large or small businesses.

Tell us about your technical needs and we will recommend the ideal solution for you.

Benefits of Helpdesk Heroes Remote Support Services

 

Cost Effective
Fast response
Reliable & Secure

 

Why use HelpDesk Heroes IT Services London

Using our super hero powers to improve your day to day working environment, we take the hassle out of maintaining your IT demands. Our UK based IT support and services offer a complete bespoke IT solution for your business and communications needs. We can manage all your office IT requirements or you can choose ad hoc support and consultancy services as you need it.

Keep control of your IT costs. We are your heroes and provide affordable solutions to suit you budget.

• Experienced and always up to date on the latest software and technology we can quickly implement new technology for you.

• Ensuring your continuity of service and 24/7 365 support with our service level agreements (SLA’s) tailored for you.

We make it simple for you. Turning your technical challenges into our IT solutions.

3 mins
Average Response Time
97%
1st Contact Resolution
94%
Client Retention Rate
95%
Client Satisfaction

 

Your professional outsourced IT company in London

We pride ourselves on providing excellent customer service and effective IT solutions. Working with clients in London and around the UK, across a range of industries, our expert IT support services offer a perfect solution for businesses of all sizes.
The technical HelpDesk support team is available on the phone, online or at your office!

OUR HEROES ARE CREATIVE PROBLEM SOLVERS, HIGHLY MOTIVATED AND READY TO COME TO YOUR RESCUE.

See more IT Services

Our HelpDesk Heroes team is based in London and is always on hand to give support whenever you need it. Delivering the highest level of technical skill and customer service. We offer a full range of professional IT services, IT project management & consultancy.
Benefit from our outsourced IT services and excellent customer service.
Fully managed proactive monitoring IT Security services for your business.
24/7 phone, remote and onsite support and disaster recovery solutions.

If you need expert IT help now, Call us today on 0208 064 2150

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