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IT Support

Flexible and contracted IT support for your business

Every business needs IT support. Whether you have an office with full-time staff or you are working from home. Our UK business IT support services provide flexible solutions for companies of all sizes and requirements. We have a passion for solving technical problems and fix your issues fast. Both local and remote support is available, as and when you need it.

We support your business or in-house IT team. Our team becomes your invaluable outsourced IT department by taking care of your day-to-day office IT issues.

We offer a full range of IT support services. Online or onsite IT support and assistance, fully manged or flexible. Most IT problems we respond to can be solved remotely, but on the odd occasion that a personal touch is needed, we will be on hand to assist in every way possible. We understand how detrimental an IT emergency can be, so we react quickly and resolve your IT problems. Our clients are given peace of mind and are able to focus on their business undisrupted.

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REMOTE SUPPORT

Excellent telephone and remote IT support – that is safe, reliable and 100% secure.

Professional telephone and remote help for all your business IT issues. Real-time problem solving and troubleshooting services mean we guarantee a fast resolution. Minimising any disruption to your day-to-day business operations.

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On-Site / Local IT Support

Most IT problems can be solved and fixed remotely but if you need onsite support one of our Heroes will come straight to you.

Our engineers will come to your office. Working onsite to ensure any issues are resolved, fast. We are based in London SE1 and can be at your office to fix any emergency IT problems in the London and Greater London area quickly.

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24/7 Monitoring

Providing 24/7 IT monitoring to keep your business running smoothly, protecting office IT systems from potential threats.

Keeping your business systems safe. Professionally monitoring your business IT networks and infrastructure, at all times. With guaranteed SLAs for our IT support, our clients are given help as soon as it’s needed.

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Pay As You Go

Pay as you go IT Support (PAYG) - Solving your IT Issues as and when you need it.

We have useful pay-as-you-go IT support options, for businesses who only need occassional IT assistance. No commitment, flexible, just pay for what you need.

Fast, Flexible IT Support

Expert IT support
is just a click away

Providing the best professional IT support in London for your business. Contact our tech support team for online or onsite IT support and assistance. Fast, Reliable and affordable IT help.

Competitive tech support packages, emergency support, flexible or fully managed.

We Solve Your IT Problems

Business IT Support Services

If you are looking to change your existing IT support company, we can fully manage your service transition process, leaving you stress-free. We take care of everything for you.

The HelpDesk Heroes office is based in London SE1. Many of our clients are in London, and we also work across Surrey, Essex and South East England. Always delivering the highest level of technical skill and customer service.

If you need an IT company in London and reliable 24/7 IT Support, find out more about how our Heroes can help, contact us today.

3 mins
Average Response Time
97%
1st Contact Resolution
94%
Client Retention Rate
95%
Client Satisfaction

Your professional outsourced IT company in London

We pride ourselves on providing excellent customer service and effective IT solutions. Working with clients in London and around the UK, across a range of industries, our expert IT support services offer a perfect solution for businesses of all sizes.
The technical HelpDesk support team is available on the phone, online or at your office!

OUR HEROES ARE CREATIVE PROBLEM SOLVERS, HIGHLY MOTIVATED AND READY TO COME TO YOUR RESCUE.

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Why Choose Us

We give our clients full IT support and security monitoring. 24/7 network monitoring, installations, software upgrades and patches, telephony, Wifi and Voip Management and more.

Benefit from our outsourced IT services and excellent customer service.
Fully managed proactive monitoring IT security services for your business.
24/7 phone, remote and onsite support and disaster recovery solutions.

For technical helpdesk support
Call us on 0208 064 2150

Technical Partners

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