About HelpDesk Heroes

Managing everyday IT admin tasks and monitoring the security of your network

We have a dedicated team of Heroes that utilise their superpowers to ensure that tough situations do not occur. Prevention is better than cure, however technology issues can sometimes be inevitable. That’s why we strive to ensure minimal downtime in out of office hours so that you and your company remain unaffected.

WHY WORK WITH HELPDESK HEROES

HelpDesk Heroes IT Company are based in London SE1 giving you local onsite support when you need it. At HelpDesk Heroes, our aim is to provide you with a secure technology foundation so you can focus on your core business objectives. Our flexible plans are designed to fit your price range, as we currently work with both large and small businesses.

EXPERT SUPPORT

Professional IT Support 24/7

Our professional IT Support services benefit businesses large and small. We offer flexible solutions both onsite and offsite.

WE WORK WITH LEADING IT PARTNERS

Benefit from our excellent relationships with IT vendors

We are vendor neutral and have good relationships with all major industry manufacturer brands and our IT solution partners.

IT SERVICES LONDON

Our IT company provides you with the best solutions for your needs – we are the ultimate force for good! To guarantee that we can provide the fastest response time possible, we have combined a ticketing support system, on-hand help and live web-chat option, keeping you on schedule and ahead of the IT game. We have a dedicated team of Heroes that utilise their superpowers to ensure that tough situations do not occur. Prevention is better than cure, however technology issues can sometimes be inevitable, that’s why we strive to ensure minimal downtime in out of office hours so that you and your company remain unaffected.

3 mins
Average Response Time
97%
1st Contact Resolution
94%
Client Retention Rate
95%
Client Satisfaction

 

Your professional outsourced IT company in London

We pride ourselves on providing excellent customer service and effective IT solutions. Working with clients in London and around the UK, across a range of industries, our expert IT support services offer a perfect solution for businesses of all sizes.
The technical HelpDesk support team is available on the phone, online or at your office!

OUR HEROES ARE CREATIVE PROBLEM SOLVERS, HIGHLY MOTIVATED AND READY TO COME TO YOUR RESCUE.