98.5%
transcription accuracy
50K+
calls analysed daily
30%
QA time saved
60%
increased sales

Get a Complete AI Transcription Tool in your Business

Six powerful capabilities, one add-on

Automated AI call transcription

Real-time and batch transcription with 98.5% accuracy across accents and languages. Speaker ID Custom vocab

Compliance monitoring

Automated checks against GDPR, FCA, and your own internal scripts with full audit trails. GDPR FCA/SEC Auto-redact

Sentiment analysis

Understand customer emotion in real time — spot frustration early and act before it escalates. Real-time Trends

Advanced search

Find any conversation, keyword, or topic instantly across your entire call history. Full-text Topic tagging

Agent performance

Automated quality scoring, coaching recommendations, and performance dashboards. QA scoring Coaching

Business intelligence

Custom dashboards, trend forecasting, and direct export to your BI tools. Dashboards BI export

📞 Contact centres
  • Reduce QA time by 70%
  • 100% call compliance coverage
  • Auto-identify coaching moments
  • Real-time satisfaction tracking
💷 Financial services
  • Automated FCA compliance checks
  • Complete audit trails
  • Risk detection and alerts
  • Secure storage and redaction
🏥 Healthcare
  • Patient sentiment tracking
  • Sensitive data auto-redaction
  • Secure compliant recording
  • Clinical documentation support
🎯 Sales teams
  • Track objections and competitor mentions
  • Spot winning conversation patterns
  • Automate CRM updates
  • Accelerate rep onboarding

Essentials

For small teams needing transcription & search

£6/user/mo

Then £12/user/mo from month 4


  • ✔ Automated transcription
  • ✔ Advanced call search
  • ✔ 30-day call history
  • ✔ Basic analytics dashboard
  • ✔ GDPR compliant storage

Professional

For sales & support teams who need full visibility

£12/user/mo

Then £25/user/mo from month 4


  • ✔ Everything in Essentials
  • ✔ Live sentiment analysis
  • ✔ Compliance monitoring
  • ✔ Agent performance scoring
  • ✔ Coaching recommendations
  • ✔ 90-day call history
  • ✔ CRM integrations

Enterprise

For regulated industries & large contact centres


£22/user/mo

Then £45/user/mo from month 4


  • ✔ Everything in Professional
  • ✔ FCA/SEC compliance automation
  • ✔ Full audit trails
  • ✔ Custom compliance scripts
  • ✔ Business intelligence & BI export
  • ✔ 1-year call history
  • ✔ Dedicated account manager

All prices shown per user per month, billed monthly. Introductory rate applies for first 3 months. No contract, cancel any time.

Trusted by teams worldwide