Get a Complete AI Transcription Tool in your Business
Six powerful capabilities, one add-on
Automated AI call transcription
Real-time and batch transcription with 98.5% accuracy across accents and languages. Speaker ID Custom vocab
Compliance monitoring
Automated checks against GDPR, FCA, and your own internal scripts with full audit trails. GDPR FCA/SEC Auto-redact
Sentiment analysis
Understand customer emotion in real time — spot frustration early and act before it escalates. Real-time Trends
Advanced search
Find any conversation, keyword, or topic instantly across your entire call history. Full-text Topic tagging
Agent performance
Automated quality scoring, coaching recommendations, and performance dashboards. QA scoring Coaching
Business intelligence
Custom dashboards, trend forecasting, and direct export to your BI tools. Dashboards BI export
AI phone systems - Live in minutes, not months
Connect to your PBX
Connect to your PBX
Works with all major phone systems. No new hardware required — just plug in via SIP or our direct integration.
Configure your rules
Configure your rules
Set compliance scripts, keywords to flag, and custom alert thresholds — tailored to your industry.
Start getting insights
Start getting insights
Transcripts, sentiment scores, and compliance alerts flow in immediately. Your team sees results from day one.
- Reduce QA time by 70%
- 100% call compliance coverage
- Auto-identify coaching moments
- Real-time satisfaction tracking
- Automated FCA compliance checks
- Complete audit trails
- Risk detection and alerts
- Secure storage and redaction
- Patient sentiment tracking
- Sensitive data auto-redaction
- Secure compliant recording
- Clinical documentation support
- Track objections and competitor mentions
- Spot winning conversation patterns
- Automate CRM updates
- Accelerate rep onboarding
Essentials
For small teams needing transcription & search
£6/user/mo
Then £12/user/mo from month 4
- ✔ Automated transcription
- ✔ Advanced call search
- ✔ 30-day call history
- ✔ Basic analytics dashboard
- ✔ GDPR compliant storage
Professional
For sales & support teams who need full visibility
£12/user/mo
Then £25/user/mo from month 4
- ✔ Everything in Essentials
- ✔ Live sentiment analysis
- ✔ Compliance monitoring
- ✔ Agent performance scoring
- ✔ Coaching recommendations
- ✔ 90-day call history
- ✔ CRM integrations
Enterprise
For regulated industries & large contact centres
£22/user/mo
Then £45/user/mo from month 4
- ✔ Everything in Professional
- ✔ FCA/SEC compliance automation
- ✔ Full audit trails
- ✔ Custom compliance scripts
- ✔ Business intelligence & BI export
- ✔ 1-year call history
- ✔ Dedicated account manager
All prices shown per user per month, billed monthly. Introductory rate applies for first 3 months. No contract, cancel any time.