HelpDesk Heroes manage your IT so you can focus on your estate agent business

Helpdesk Heroes offer specialist bespoke IT support your estate agent business and help you achieve more through your IT systems. Whether you want help with a single project or total management of your IT infrastructure. Having the right technology and IT infrastructure in place is essential to having a competitive advantage.

The Estate agency industry requires a focus on IT security and specialist software expertise. With special attention to keeping you on the move and compliant.

Full Audit: We provide a top down analysis of your current systems and workflows, reporting back with a full detailed analysis report letting you know where your systems are failing and how we intend to fix it.

Estate Agent Software Expertise: Apex, Loop, Agentos, Agent Pro, MRI Sorftware

Data Management: Centralised access point for easy management and access to data for remote and on site teams.

Disaster Recovery: We will support your business against natural human error by setting policies, tools and procedures in place to enable the recovery data quickly and efficiently.

Remote IT Support: Whether you are in the office or working from home, we can access your systems remotely to fix your problem fast! Our aim always is to put things right properly to prevent the issue happening again.

Industry Experience: We have worked with numerous accounting firms and with many different types of systems and software’s, so we know exactly what you need from your IT Support partner.

Just some of the real estate software we specialize in using

Integrated Systems

With our pragmatic approach to IT infrastructure builds, you will be able to run your property management business from your office or remotely seamlessly, across all devices.

Protect Data

Even as your business grows, we will effectively manage, archive, protect and recover your data remotely or on premises using our specialised estate agency backup solutions.

Efficient Working

We set up, install and configure mobile devices to enable your team to sync, calendars, emails, and documents located in the office whilst on the move.

Manage Documents

We can help you achieve a paperless office with powerful scanning, organising and archiving features, designed to minimise administration and speed up file retrieval.

24/7 support

With 24/7 support, our proactive approach enables us to monitor your network infrastructure nationwide.

Disaster Recovery

Support your business against natural human error by setting policies, tools and procedures in place to enable the recovery data quickly and efficiently.

Cloud Back up

Implementing cloud data backup can help bolster your companies data protection strategy without increasing the workload of information technology (IT) staff.

Stay ahead of the competition

With the ever-changing evolution of the property industry, it’s important to stay a step ahead of the competition and your target audience to ensure you are the go to company when a vendor chooses to let out or sell their property.

Testimonials

I’m probably only using 10% of its capabilities but it has taken my business to another level!
Martin Agbakoba
Where would we be without our HelpDesk Heroes! They were absolutely brilliant, they attend to our needs and provide us with an amazing around the clock service! This is the team that never sleeps and they fix our issues well within our contracted sla’s. Credit where credit’s due – blinding service and money well spent!
Andrew Forster

Simplify your IT, lower your costs and stay in control.

Other Services

VOIP

Streamline and reduce your costs. The Helpdesk Heroes team will provide the latest VoIP solutions for your business needs. Our heroes will implement VoIP telephone and video conferencing functionality designed to cover all of your business communications.

HOSTED DESKTOP

Staff working from home? Take advantage of our hosted desktop options. The right solution if you need business email, Microsoft Office apps, and other business services on your PC, Mac and mobile device.

CABLE MANAGEMENT

Whether you are moving offices and need help moving your IT networks to your new premises or upgrading your current business infrastructure, we’ve got you covered. Understanding your business needs and planning the most effective solution is essential for good cabling. We specialise in developing network cabling solutions for offices of all sizes. Our team works with you to create a plan that suits your individual requirements.

Get in touch with our dedicated recruitment sector account manager