Unify voice, video and messaging so your teams work faster and customers get through first time. We help London businesses reduce call costs, improve reliability and simplify day-to-day admin with flexible communication services that scale. After a short consultation and site survey, we design the right mix for your needs — cloud VoIP (UCaaS), Microsoft Teams Calling, SIP trunking and hosted/cloud PBX — so you get the best business communications services without overpaying. Keep your existing numbers, add new lines in minutes and manage everything from a single, easy dashboard. Our London-based engineers handle installation, number porting, testing and training with minimal disruption. Once live, we proactively monitor performance and support you under clear SLAs.
Quick benefits:
• Lower, predictable call costs
• Crystal-clear call quality and uptime
• Keep numbers and port seamlessly
• Telephony services London-wide (multi-site and remote)
• Scales up or down in minutes
Work smarter with reliable business telephony.
London-based engineers deliver proactive maintenance, rapid fixes and multi-site support. We handle moves/adds/changes, call routing and firmware so your business communications services stay clear, secure and predictable.
Cut call costs and simplify management.
Move to cloud VoIP with HD audio, softphones and desk phones for office and remote teams. Predictable monthly pricing, seamless number porting, call recording and analytics — with optional Microsoft Teams Calling integration.
Business-grade email with built-in security.
We migrate and sync mail across devices, then monitor deliverability and reputation. Get archiving, continuity and strong protection against spam and phishing as part of your IT communications stack.
Block threats before they reach inboxes.
Managed filtering stops spam, phishing and malware, with SPF/DKIM/DMARC alignment and simple quarantine control. Reduce risk while keeping admin light for your team.
Modernise without disrupting the business.
We manage, expand or replace on-prem PBX/PABX and plan smooth moves to hosted/cloud PBX or hybrid. Expect scheduled cutovers, SIP trunking, IVR and queue configuration with minimal downtime.
Keep callers engaged and informed.
Professional prompts, music-on-hold and voicemail greetings tailored to your brand. Promote key services, reduce abandonment and improve caller experience.
Telephony services London businesses can scale.
From cloud PBX to desk, cordless and conference phones, we provision and manage complete business telephony. Add video conferencing and collaboration so every site and remote user works as one.
Benefits:
• Lower call costs with cloud VoIP and SIP trunks.
• Keep your numbers — seamless porting and setup.
• Microsoft Teams Calling and CRM integration.
• Scale users up or down in minutes.
• SLA-backed support, proactive monitoring and security.
No obligation consultation. Transparent pricing. Minimal-downtime migrations. 97% first-contact resolution.
IT communications services London
Streamline your business IT communications, let our Heroes save you time as well as money. Simply tell us what you need from your IT communications so that our expert team can show you how to achieve it easily and affordably.
Our HelpDesk Heroes team is based in London and is always on hand to give support whenever you need it. The majority of issues can be solved remotely but on the odd occasion that a personal touch is needed we will be on hand assist in every way possible.
If you need an IT company in London and would like to find out more about how our Heroes can help, contact us today.
0203 831 2780
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