Message On Hold solutions

Give your callers a professional and custom on hold message experience. The HelpDesk Heroes Message on hold Solution service offers options for playing custom music or messages about your business organization when clients are put on hold.

Message on Hold solutions are part of our managed IT communications services which provide the best communication hardware and software options.

Our London based Heroes are specialists in IT communications and dedicated to increasing our clients business efficiency .

Keep your customers for longer with Message On Hold solutions

Research shows that message on hold solutions are capable of holding up your customer up to 130% longer than the silence time and serve as an alternative which gives your business organization the opportunity to cross-sell and up-sell when clients are put on hold.

We offer complete message on hold packages suitable for large or small businesses. When your customers are on hold, you want to make the most of their patience and reassure them that their call will be answered as quickly as possible.

Improving your customer caller experience

A well thought out message will enhance your customer experience and also provides an opportunity to highlight a new promotion or market your company and its products and services to your callers. Keep your customers on the line and reduce any frustration they may experience. Take the opportunity to give them some qualty information. The HelpDesk Heroes team provide the best of professional on hold music and messaging solutions for your business telephone service.

Professional On hold music for business UK

The Helpdesk Heroes team provide the best of professional on hold music and messaging libraries for your telephone service. For small businesses to companies with multiple phone lines we have solutions for a full range of requirements.

Message on hold support and advice

The HelpDesk Heroes team will provide the latest message on hold solutions for your business needs. Simply tell us what you need from your communications and together with our expert team we will show you how to achieve it easily and affordably. We work with the best and most cost-efficient options available.

Do you need to keep your customers on the phone?

To learn more about how HelpDesk Heroes message on hold solutions can benefit your business, contact our team today.

Benefits of Message on Hold Solutions London

To learn more about how HelpDesk Heroes Message on Hold Services can help your business cut costs and boost productivity, contact our team today.

Save Money
Professional music
Reliable & Secure

Why use HelpDesk Heroes IT Services London

Using our super hero powers to improve your day to day working environment, we take the hassle out of maintaining your IT demands. Our UK based IT support and services offer a complete bespoke IT solution for your business and communications needs. We can manage all your office IT requirements or you can choose ad hoc support and consultancy services as you need it.

Keep control of your IT costs. We are your heroes and provide affordable solutions to suit you budget.

• Experienced and always up to date on the latest software and technology we can quickly implement new technology for you.

• Enuring your continuity of service and 24/7 365 support with our service level agreements (SLA’s) tailored for you.

We make it simple for you. Turning your technical challenges into our IT solutions.

Your professional outsourced IT company in London

 

3 mins
Average Response Time
97%
1st Contact Resolution
94%
Customer Retention Rate
95%
Customer Satisfaction

We pride ourselves on providing excellent customer service and effective IT solutions. Working with clients in London and around the UK, across a range of industries means our expert IT support services offer perfect solution for businesses of all sizes.

Our Heroes are creative problem solvers, highly motivated and ready to come to your rescue.

See more IT Services

Our HelpDesk Heroes team is based in London and is always on hand to give support whenever you need it delivering the highest level of technical skill and customer service. We offer a full range of professional IT services, IT project management & consultancy.
Benefit from our outsourced IT services and excellent customer service.
Fully managed proactive monitoring IT Security services for your business.
24/7 phone, remote and onsite support and disaster recovery solutions.

If you need expert IT help now, Call us today on 0208 064 2150

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