KEEP YOUR CUSTOMERS FOR LONGER WITH MESSAGE ON HOLD SOLUTIONS

Research shows that message on hold solutions are capable of holding up your customer up to 130% longer than the silence time and serve as an alternative which gives your business organization the opportunity to cross-sell and up-sell when clients are put on hold.

We offer complete message on hold packages suitable for large or small businesses. When your customers are on hold, you want to make the most of their patience and reassure them that their call will be answered as quickly as possible.

IMPROVING YOUR CUSTOMER CALLER EXPERIENCE

A well thought out message will enhance your customer experience and also provides an opportunity to highlight a new promotion or market your company and its products and services to your callers. Keep your customers on the line and reduce any frustration they may experience. Take the opportunity to give them some quality information. The HelpDesk Heroes team provide the best of professional on hold music and messaging solutions for your business telephone service.

PROFESSIONAL ON HOLD MUSIC FOR BUSINESS UK

The Helpdesk Heroes team provide the best of professional on hold music and messaging libraries for your telephone service. For small businesses to companies with multiple phone lines we have solutions for a full range of requirements.

MESSAGE ON HOLD SUPPORT AND ADVICE

The HelpDesk Heroes team will provide the latest message on hold solutions for your business needs. Simply tell us what you need from your communications and together with our expert team we will show you how to achieve it easily and affordably. We work with the best and most cost-efficient options available.

Do you need to keep your customers on the phone?

To learn more about how HelpDesk Heroes message on hold solutions can benefit your business, contact our team today.

3 mins
Average Response Time
97%
1st Contact Resolution
94%
Client Retention Rate
95%
Client Satisfaction

Need to know more about IT for your business?

See our IT guide for small business

arrow-right

Technical Partners

Remote It Support-coloured-footer