Hospitality Industry IT Solutions

Specialist IT solutions for the Hospitality Industry

We offer a range of IT services specific to restaurants and hospitality businesses from 24×7 IT support, guest WIFI, Restaurant CCTV, cloud services, restaurant disaster and recovery, EPoS support, website creation and many more.
Need your IT taken care of? Look no further!

 

HelpDesk Heroes deliver bespoke end-to-end restaurant IT solutions to restaurants nationwide. We look after your IT, so you can focus on the food & drink and delivering an unforgettable service.

When you are in the restaurant and hospitality business you’ll need IT to keep track of running the business but also IT as a service for customers.

The restaurant and hospitality industry is extremely competitive, you need to do all that you can to reach more guests, maximise your revenue and deliver an exceptional service every time.

A reliable IT partner will provide you with the infrastructure you need to provide a great service, increase efficiency, and improve your staff productivity and retention.

Full Audit: We provide a top down analysis of your current systems and workflows, reporting back with a full detailed analysis report letting you know where your systems are failing and how we intend to fix it.

Engineering Software Expertise: Adobe, AutoDesk, AutoCAD, Navisworks, Revit, Point layout, AutoCAD civil 3D, Bim360, Recap, Leica Cyclone.

Data Management: Centralised access point for easy management and access to data for remote and on site teams. Making managing and processing large amounts of data, efficient and cost-effective.

Disaster Recovery: We will support your business against natural human error by setting policies, tools and procedures in place to enable the recovery data quickly and efficiently.

Remote IT Support: Whether you are in the office or working from home, we can access your systems remotely to fix your problem fast! Our aim always is to put things right properly to prevent the issue happening again.

Industry Experience: We have worked with numerous accounting firms and with many different types of systems and software’s, so we know exactly what you need from your IT Support partner.

Just some of the hospitality software we specialise in using

Stay secure and streamline your day with our hospitality business IT support solutions

We deliver specialised IT support services for hospitality businesses. Our team of technical consultants are experts on the software and hosted applications typically used within the hospitality sector.

 

24×7 Restaurant IT Support

We know what it takes to support your restaurant business from an IT and Technology standpoint. Our friendly, experienced support team are available to you 24 hours a day, 7 days a week, 365 days of the year and are always at hand to fix any problems

24×7 Restaurant Monitoring

We offer around the clock monitoring of your IT to ensure your restaurant network and infrastructure is always up and running smoothly.

Restaurant Guest Wifi

It is so important for restaurants in today’s marketplace to have wifi services accessible to their guests, in fact guests expect it. Guest Wifi also gives you the opportunity to gather invaluable customer contact details for marketing purposes helping with your outreach.

Restaurant CCTV

CCTV in your restaurant is used to ensure that your customers, team and property remain safe and secure at all times. We work with a number of vendors ensuring we have a CCTV solution that works best for your restaurant.

Restaurant Data Backup

Restaurants need ensure they safeguard their data just in case you are impacted by any cyber security breaches including data corruption or employee sabotage. We work with you to ensure that you have a reliable and secure backup of your data, ready for when the worst happens.

Restaurant GDPR Compliance

With ever-changing and new legislation in place, we will help you to ensure your restaurant is GDPR compliant and assist you to make sure you have the right systems and processes in place to manage personal data.

Restaurant Cloud

More and more restaurants are taking advantage of cloud computing. We work closely with you to determine whether your restaurant business could take advantage of cloud computing.

Restaurant EPoS Support

Having a working and efficient EPoS system is imperative to any restaurant. Our team are experienced in dealing with a wide range of leading restaurant EPoS systems. Whether it be as a first point of contact for issues or dealing with 3rd party vendors, HelpDesk Heroes will take care of business.

Restaurant Internet Connectivity

It is crucial your restaurant have fast and reliable Internet connectivity. Whether it be offering guest Wifi, manging operations, taking online orders, we will help ensure you get the best out of your internet connectivity.

Restaurant Cyber Security

Your restaurant is continuously collecting data, data which you are responsible for keeping safe. We will help make sure your business is protected from any cyber security breaches ensuring your restaurants is protected from any legal wrongdoings, but also protecting the integrity of your brand and restaurant.

Do you need expert IT support help now?

Proactive, transparent and sustainable, large or small business IT support London. Providing the best professional IT services.
Tell us about your technical needs and we will recommend the ideal IT solution for you.